Service - Shenzhen Deruk Technology Co., Ltd.

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OEM Customization Service
Corp Service & Philosophy

SERVICE PROCESS

Pre-sales Service
1.Professional consultation and support, free needs analysis, customized solutions, and pricing planning.
2.Patiently answering questions and tailoring the most suitable solution to your actual needs.

Sales Service
1.One-on-one follow-up throughout the process, real-time progress updates.
2.Strict quality and detail control, standardized process execution, on-time and efficient delivery, and full transparency and traceability.

After-sales Service
1.Professional technical support, rapid response to problems.
2.Regular maintenance and follow-up, quality assurance, long-term follow-up, eliminating any worries.

OEM CUSTOMIZATION SERVICE

OEM Support

Needs matching & solution customization, one-on-one support to review brand positioning, specs, capacity, budget, and lead time, compliance assessment completed within 1 working day.
Tailored OEM solution including formulation, packaging, raw materials, production schedule, quality standards, and all-inclusive quote. No hidden costs.
Sampling & Finalization

Sample production per confirmed solution. Packaging design, label compliance review, and filing assistance provided. Sample sent for client verification, adjustments supported until sign-off confirmation.
Sealed sample = mass production standard.
Contract Signing & Prepayment

Formal OEM contract signed covering delivery standards, quality terms, responsibilities, and after-sales.
Order enters production schedule upon prepayment; raw materials, capacity, and lead time locked. Full progress traceable.
Mass Production & Full QC

Production strictly follows sealed sample and industry standards.
QC team inspects from incoming materials, in-process patrols, semi-finished to finished products. Full records ensure consistency with sealed sample.
Inspection, Shipment & After-Sales Closed Loop

100% finished product inspection with official QC report. On-time shipment with real-time logistics tracking.
Assist with acceptance, provide full qualifications, activate after-sales support, and follow up feedback to form a closed loop.

CORP SERVICE & PHILOSOPHY

CORPORATE PHILOSOPHY

"Technological Innovation, Quality First" – Empowering healthcare and striving to become a leading innovator in China's medical device industry.

SERVICE SYSTEM

Proprietary products + full-process OEM/ODM customization (solution design, core tech development, mold manufacturing, mass production).

Lucan: +86-180-2532-5281
Aria: +86-189-7515-9883

lucan@deruk.cn

aria@deruk.cn

Lucan: +8618025325281
Aria: +8618975159883

Room 1206A, Building 1, Meixun Digital Technology Factory Area, No. 19 Jinxiu Middle Road, Laokeng Community,
Longtian Street, Pingshan District, Shenzhen, Guangdong, China.

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PRODUCT CATEGORY

Veterinary Medicine